Shipping destinations:

• We have warehouses and fulfillment centers in various countries and offer worldwide shipping. 
  

• Orders take up 2 to  business days to processed and 10-15 business days to arrive.

Shipping cost:

• We offer free standard shipping with tracking to the following countries:

  Australia, Austria, Belgium, Brazil, Canada, Croatia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Great Britain, Greece, Hong Kong, Hungary, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Russia, Saudi Arabia, Singapore, Spain, South Korea, Sweden, Switzerland, Thailand, Turkey, Ukraine, United Kingdom, United States, Vietnam.

  • If you do not see your country, please contact us for shipping availability

Most orders will take 10-15 business days to reach the customers. We ship via your country national's courier (USPS, Canada Post, Australia Post, etc). 

Products can be shipped from various warehouses and fulfillment centers, which can cause items ordered to arrive at different times.

Absolutely. 

PetFriend team pride ourselves for our expertise in enhancing the pets & the owners lifestyles. Our products are supplied by certified manufacturers, following the top standards for the health of  the consumers and the public. 

Products offer on PetFriend Shop website is 100% safe for pets and human. 

PetFriend Shop takes the utmost care with the information that the customers provide us when ordering at our online store. We follow the top internet security protocols to encrypt our servers, data, and transmissions between customers and PetFriend Website. 

PetFriend Shop also offers 14 days return and exchange on most of the products displayed on our website.

Any information that you share with us is secured, private and confidential. We will never share, rent, or sell your information without your consent, except as required by law. 

PetFriend website uses credit card processor of the most popular and secure internet payment gateway. Using standard SSL protocol and AES-256

Information that customers entered in our online store is encrypted and secured.